About Us – Fluffy Friends
BECAUSE PETS ARE FAMILY
Fluffy Friends is an online pet products retailer focused on providing practical, comfortable, and reliable pet accessories for pet owners.
Who We Are
Fluffy Friends is operated by an independent online retail team dedicated to sourcing and offering pet comfort products through a transparent and customer-focused business model. We manage store operations, customer support, and order handling directly to ensure a reliable shopping experience for our customers.
Where We Operate
Our business operates online and serves customers primarily in the United Kingdom. Our operations are managed from:
56 Camberley Drive, Rochdale, United Kingdom
All customer communications and order management are handled through our official support channels.
FOR THE LOVE OF PETS
What We Sell
We offer a curated selection of pet comfort and lifestyle products, including accessories designed to support everyday pet care and convenience. Each product listed in our store is selected based on usability and suitability for pet owners.
How Fulfillment Works
Fluffy Friends sources products from verified manufacturing and fulfillment partners. Orders are processed through our system and shipped directly to customers according to the delivery timeframes stated on our website. We oversee order tracking, customer inquiries, and post-purchase support to ensure consistent service.
Customer Support & Contact
Customer satisfaction is important to us. Our support team is available to assist with questions about products, orders, and policies.
Store Name: Fluffy Friends
Phone Number: +44 7828 192625
Email: info@fluffynfriends.com
Address: 56 Camberley Drive, Rochdale, OL11 4BA, United Kingdom
Support Days: Monday - Friday
Support Hours: 9 AM to 7 PM (GMT+00:00) Greenwich Mean Time (London)
Order Cut-off Time: 11 PM (GMT+00:00) Greenwich Mean Time (London)