Shipping Policy

Shipping Policy
Shipping Area

Fluffy Friends ships exclusively within the United Kingdom.

Orders are processed within 2–5 business days regardless of order time.

 Handling Time

Handling time: 2–5 business days

Orders are fulfilled Monday to Friday

Handling time is the period between order placement and when the order is handed over to the carrier.

Transit Time

Transit time: 4–7 business days

Shipments are delivered Monday to Friday

Transit time begins once the order has been shipped.

Total Estimated Delivery Time

United Kingdom: 6–12 business days

 Delivery times are estimates and not guaranteed

Delivery time is calculated in business days and includes both handling and transit time.

Shipping Method, Cost & GMC Shipping Cost Type

Shipping Method: Standard Shipping

Shipping Cost: Free (£0.00)

Google Merchant Center Shipping Cost Type: Free Shipping
(All orders receive free shipping, with no minimum order value.)

Delivery Location

Orders are delivered to the customer’s provided address, as configured in Google Merchant Center.

Tracking Information

Tracking details are emailed to customers after dispatch.

Risk & Responsibility

Risk of loss or damage remains with Fluffy Friends until delivery is completed at the delivery address.

Incorrect Address

Customers must ensure all shipping information is accurate and complete.
Fluffy Friends is not responsible for delays or non-delivery caused by incorrect address details.

Contact Information

Fluffy Friends
📍 56 Camberley Drive, Rochdale, United Kingdom
📞 +44 7828 192625
📧 info@fluffynfriends.com